Last Updated: Mar 7, 2026
LocalFinda, operated by OLJ Company Ltd. (“we”, “our”, or “us”), operates a digital platform that connects individuals and businesses with local service providers. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you use the LocalFinda mobile application, website, or related services.
By using LocalFinda, you agree to the collection and use of information in accordance with this policy.
Information We Collect
To provide our services effectively, we collect several types of information from users and service providers.
Personal Information
When you create an account, we may collect:
• Full name
• Phone number
• Email address
• Profile photo (optional)
• Location information
• Account login credentials
Vendor Registration Information
Service providers who register on the LocalFinda app may also provide:
• Business name
• Service category
• Business address or operating location
• Government-issued identification for verification
• Service descriptions
• Business contact information
• Supporting documents required for verification
Transaction and Service Data
When you use LocalFinda, we may collect information about:
• Service searches
• Service requests and bookings
• Communication between users and providers
• Job status updates
• Customer support interactions
Device and Usage Information
We may automatically collect:
• Device type and operating system
• IP address
• App usage data
• Log information
• Crash reports and performance diagnostics
Location Information
LocalFinda may collect approximate or precise location information to help connect users with nearby service providers.
Your location is only shared with the provider you select when a service request is made.
How We Use Your Information
We use the information we collect to operate and improve our services.
This includes:
• Creating and managing user accounts
• Verifying service providers
• Connecting users with service providers nearby
• Enabling communication between users and providers
• Managing service requests and bookings
• Providing customer support
• Improving platform functionality
• Preventing fraud and abuse
• Ensuring platform safety and accountability
We may also use information to analyze usage trends and improve the overall experience.
Communication Between Users and Providers
LocalFinda provides features that allow users and service providers to communicate directly through the platform.
These may include:
• In-app messaging
• In-app calling
• Job request notifications
These communications help facilitate service delivery and ensure proper follow-up when necessary.
Verification of Service Providers
To maintain trust and accountability on the platform, service providers are required to submit identification and other verification documents.
These documents are used only for verification purposes and are stored securely. They are not publicly displayed to users.
How We Share Information
We do not sell personal information to third parties.
However, we may share limited information in the following situations:
Between Users and Providers
When a service request is made, relevant details may be shared between the user and the selected provider to enable service delivery. This may include:
• Name
• Contact information
• Service location
• Job details
Service Providers and Platform Operations
We may use trusted third-party service providers to help operate the platform, including:
• Cloud hosting services
• Analytics providers
• Customer support tools
• Security monitoring services
These partners only access information necessary to perform their services and are required to protect your data.
Legal Requirements
We may disclose information if required by law, legal process, or government request.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or alteration.
Security measures may include:
• Secure servers
• Encrypted communications
• Access control systems
• Internal data protection policies
While we work to protect your data, no digital platform can guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to provide our services and comply with legal obligations.
This may include retaining information related to:
• Accounts
• Service transactions
• Customer support interactions
• Fraud prevention
Users may request deletion of their accounts, subject to applicable legal requirements.
Data Protection and Privacy Rights
LocalFinda is committed to protecting the privacy and personal information of our users and service providers.
We process personal data in accordance with applicable data protection laws, including the Nigeria Data Protection Act and related regulations.
Depending on your location and applicable laws, you may have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for certain data processing activities
• Request information about how your data is used
Requests regarding personal data can be submitted through our support channels.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
• Access the personal data we hold about you
• Request corrections to inaccurate information
• Request deletion of your data
• Withdraw consent for certain data uses
Requests may be submitted through our support channels.
Children’s Privacy
LocalFinda is not intended for individuals under the age of 15.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
Third Party Services
LocalFinda may include links or integrations with third-party services. We are not responsible for the privacy practices of those external services.
Users are encouraged to review the privacy policies of third-party platforms they interact with.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, or legal requirements.
When updates occur, the revised version will be posted within the app or website with an updated effective date.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us.
Email: support@localfinda.com
Website:www.localfinda.com