Terms of Use
Effective Date: May 1, 2026
Last Updated: August 17, 2026
1. Introduction
Welcome to LocalFinda.
These Terms of Use (“Terms”) govern your access to and use of the LocalFinda website, mobile application, marketplace, platform, and related services (collectively, the “Platform”).
LocalFinda is operated by OLJ Company Ltd. (“LocalFinda,” “we,” “us,” or “our”).
LocalFinda provides a digital marketplace through which users may discover businesses, products, services, service providers, vendors, and other offerings and, where available, communicate with vendors, request services, place orders, make bookings, make payments, arrange delivery, and otherwise participate in transactions facilitated through the Platform.
By accessing or using LocalFinda, creating an account, placing an order, booking a service, making a payment, listing a product or service, or otherwise using the Platform, you agree to be bound by these Terms and any policies incorporated into them.
If you do not agree to these Terms, you should not use the Platform.
2. Additional Policies
These Terms should be read together with LocalFinda’s other applicable policies, which form part of the agreement governing your use of the Platform.
These may include:
• LocalFinda Privacy Policy.
• LocalFinda Refund and Dispute Resolution Policy.
• LocalFinda Vendor Terms and Conditions.
• LocalFinda Delivery Policy.
• LocalFinda Prohibited Products and Services Policy.
• Any category-specific terms, vendor policies, promotional terms, or transaction-specific terms presented to you before or during a transaction.
Where a specific policy applies to a particular transaction, that policy will apply together with these Terms.
If there is a conflict between these Terms and a transaction-specific policy, the more specific provision will apply to the extent of the conflict, subject to applicable law.
3. Definitions
For purposes of these Terms:
“Customer” means a person who uses LocalFinda to discover, purchase, book, request, or receive a product or service.
“Vendor” means a business, merchant, service provider, professional, artisan, organization, or other person or entity offering products or services through LocalFinda.
“User” means any person who accesses or uses LocalFinda, including Customers and Vendors.
“Listing” means a product, service, business profile, offer, promotion, or other item displayed on LocalFinda.
“Transaction” means a purchase, booking, service request, order, or other commercial interaction facilitated through LocalFinda.
“Platform” means the LocalFinda website, mobile application, software, marketplace, communication tools, and related services.
4. LocalFinda’s Role
LocalFinda operates as a marketplace and technology platform.
Unless expressly stated otherwise, LocalFinda does not manufacture, own, stock, sell, or directly provide the products and services listed by independent Vendors on the Platform.
LocalFinda may provide technology and marketplace services that allow Users to:
• Discover Vendors.
• View products and services.
• Contact Vendors.
• Submit orders or service requests.
• Make or facilitate payments.
• Arrange or facilitate delivery.
• Track transactions.
• Communicate with Vendors.
• Submit reviews and ratings.
• Report problems.
• Request refunds or other resolutions.
The Vendor is generally responsible for the actual product or service supplied to the Customer.
LocalFinda may assist with transaction management, customer support, dispute resolution, payment facilitation, fraud prevention, and other marketplace functions, but such assistance does not by itself mean that LocalFinda is the seller, manufacturer, service provider, delivery provider, or agent of the Vendor.
Nothing in these Terms excludes any responsibility that LocalFinda cannot lawfully exclude under applicable law.
5. Eligibility
You may use LocalFinda only if you are legally capable of entering into a binding agreement under applicable law.
Certain products, services, or transactions may have additional age, licensing, identity, or eligibility requirements.
LocalFinda may restrict access to particular products, services, features, or transactions where required by law, regulation, Vendor policy, safety considerations, or LocalFinda’s internal policies.
If you are using LocalFinda on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms.
6. User Accounts
Certain features of LocalFinda may require you to create an account.
You agree to:
• Provide accurate and complete information.
• Keep your account information current.
• Maintain the confidentiality of your login credentials.
• Use your account only for lawful purposes.
• Notify LocalFinda if you believe your account has been compromised.
You are responsible for activity conducted through your account unless you can demonstrate that the activity occurred without your authorization and despite reasonable security measures.
LocalFinda may require additional information or verification before allowing access to certain features or transactions.
7. Vendor Accounts and Verification
Vendors may be required to provide information necessary to establish and operate a Vendor account.
Depending on the nature of the Vendor or its products and services, LocalFinda may request:
• Business name and contact information.
• Identity information.
• Business registration information.
• Bank or payment information.
• Licenses, permits, certifications, or other authorization.
• Product or service information.
• Other information reasonably required for verification, compliance, safety, payment, fraud prevention, or marketplace operations.
LocalFinda may verify Vendor information directly or through third-party service providers.
Verification by LocalFinda does not constitute a guarantee, certification, endorsement, or warranty of the Vendor, its products, or its services.
LocalFinda may suspend, reject, restrict, or remove a Vendor account where information cannot be verified or where LocalFinda reasonably believes that continued participation presents a legal, financial, safety, fraud, or marketplace risk.
8. Vendor Responsibility
Vendors are responsible for their businesses, Listings, products, services, and transactions.
Each Vendor is responsible for:
• Providing accurate Listing information.
• Maintaining accurate pricing and availability.
• Fulfilling accepted orders and service requests.
• Providing products and services as described.
• Complying with applicable laws and regulations.
• Maintaining any required licenses, permits, registrations, or certifications.
• Ensuring the safety and legality of products and services offered.
• Honoring applicable warranties and guarantees.
• Providing accurate delivery and fulfillment information.
• Responding appropriately to Customers.
• Handling applicable taxes and business obligations.
• Ensuring that content uploaded to LocalFinda does not infringe the rights of others.
LocalFinda does not assume responsibility for a Vendor’s independent business operations merely because the Vendor uses the Platform.
9. Listings and Product or Service Information
Vendors are responsible for ensuring that Listings are accurate, current, and not misleading.
Listings may include information such as:
• Product or service descriptions.
• Prices.
• Availability.
• Images.
• Specifications.
• Delivery information.
• Warranty information.
• Cancellation terms.
• Other applicable conditions.
LocalFinda may rely on information supplied by Vendors.
LocalFinda does not guarantee that every Listing is complete, accurate, current, available, or error-free.
Where LocalFinda identifies inaccurate, misleading, unlawful, unsafe, or otherwise problematic content, we may modify, restrict, suspend, or remove the Listing.
LocalFinda may also correct obvious administrative, typographical, pricing, availability, or technical errors.
10. Products and Services
Products and services available through LocalFinda may vary substantially by Vendor and industry.
Different categories may be subject to different:
• Availability requirements.
• Delivery methods.
• Cancellation policies.
• Return policies.
• Warranty terms.
• Service terms.
• Regulatory requirements.
• Complaint periods.
Customers should review the information provided for a particular product or service before completing a Transaction.
Where additional terms are presented before payment or booking, those terms may form part of the Transaction.
11. Orders, Bookings and Service Requests
Submitting an order, booking, or service request does not necessarily mean that the Vendor has accepted it.
A Transaction may be subject to Vendor confirmation, availability, payment authorization, verification, or other conditions.
A Vendor may decline or cancel a request where:
• The product or service is unavailable.
• The Listing contained a material error.
• Payment cannot be verified.
• The Customer does not meet applicable requirements.
• The Vendor reasonably believes the Transaction is fraudulent or unlawful.
• Circumstances outside the Vendor’s reasonable control prevent fulfillment.
Where a Transaction is cancelled after payment has been made, the Customer may be eligible for a refund in accordance with the applicable refund policy and applicable law.
12. Pricing and Fees
Prices displayed on LocalFinda are generally provided by Vendors.
The total amount payable may include:
• Product or service price.
• Delivery charges.
• Applicable taxes.
• Platform or service fees.
• Processing charges.
• Promotional adjustments.
• Other charges disclosed before payment.
Where applicable, LocalFinda will endeavor to display material charges before a Customer completes a Transaction.
LocalFinda may introduce, modify, or discontinue platform fees in accordance with applicable law and reasonable notice requirements.
Vendors remain responsible for the accuracy of prices they submit to LocalFinda.
13. Promotions, Discounts and Featured Listings
LocalFinda or Vendors may offer promotions, discounts, coupons, featured Listings, or other promotional arrangements.
Promotions may be subject to additional terms, including:
• Expiration dates.
• Eligibility requirements.
• Minimum purchase requirements.
• Usage limits.
• Product or service restrictions.
• Geographic restrictions.
Unless otherwise stated, promotional offers cannot be combined.
LocalFinda may cancel or modify a promotion where necessary because of fraud, technical errors, misuse, regulatory requirements, or other legitimate circumstances.
Featured, sponsored, or promoted Listings may be identified as such where required by applicable law or LocalFinda policy.
14. Payments
Payments may be processed through LocalFinda or third-party payment providers.
By making a payment, you authorize the applicable payment provider to process the transaction using the payment method you provide.
LocalFinda may use third-party payment processors, financial institutions, or other payment service providers to facilitate transactions.
LocalFinda does not control the internal systems of third-party payment providers and is not responsible for delays or failures caused solely by those providers.
A payment may be subject to verification, authorization, fraud screening, or other security procedures.
LocalFinda may restrict or cancel a Transaction where payment cannot be verified or where the Transaction presents a reasonable fraud, security, regulatory, or compliance concern.
15. Failed, Duplicate and Reversed Payments
If a payment is deducted but the Transaction does not complete, or a Customer is charged more than once for the same Transaction, LocalFinda may investigate the payment.
Where a duplicate or unsuccessful payment is verified, the applicable amount may be returned through the relevant payment channel.
Payment reversals may depend on the payment processor, bank, card issuer, or other financial institution.
Customers may be required to provide transaction information or evidence reasonably necessary to investigate the issue.
16. Vendor Payouts and Withdrawals
Where LocalFinda facilitates payments to Vendors, Vendor funds may be subject to verification, settlement periods, dispute periods, chargeback exposure, or other applicable conditions.
LocalFinda may temporarily hold, delay, offset, or restrict Vendor payouts where reasonably necessary to:
• Investigate a complaint.
• Address a refund request.
• Investigate suspected fraud.
• Respond to a chargeback.
• Verify a Vendor or payment account.
• Comply with legal or regulatory requirements.
• Protect Customers, Vendors, LocalFinda, or payment partners.
• Address an outstanding amount owed to LocalFinda.
Where applicable, LocalFinda may deduct disclosed platform, transaction, withdrawal, processing, or other applicable fees from amounts payable to Vendors.
The specific fees applicable to a Vendor may be communicated through the Vendor account, Vendor agreement, pricing page, or other applicable documentation.
17. Chargebacks and Payment Disputes
If a Customer initiates a chargeback or payment dispute through a bank, card issuer, or payment provider, LocalFinda may investigate the underlying Transaction.
LocalFinda may provide relevant transaction information to the applicable payment provider, financial institution, Vendor, or other authorized party as reasonably necessary to respond to the dispute.
Where a chargeback arises from a Vendor’s failure to fulfill an accepted Transaction, the Vendor may be responsible for the resulting amount and applicable fees, subject to applicable law and the Vendor’s agreement with LocalFinda.
18. Delivery and Fulfillment
Delivery may be provided by:
• The Vendor.
• LocalFinda.
• An independent delivery provider.
• Another third party identified for the Transaction.
Unless expressly stated otherwise, delivery estimates are estimates and are not guaranteed delivery times.
Delivery may be affected by:
• Vendor preparation time.
• Traffic.
• Weather.
• Road conditions.
• Location.
• Availability of delivery personnel.
• Government restrictions.
• Network or system failures.
• Other circumstances outside reasonable control.
The party responsible for delivery may vary by Transaction.
Customers should provide accurate delivery information and be reasonably available to receive deliveries.
19. Cancellations
Customers may request cancellation of a Transaction before the Vendor has accepted or begun processing it.
Once an order has been accepted, prepared, dispatched, delivered, or a service has commenced, cancellation may no longer be available.
Cancellation rights may vary based on the nature of the product or service and the applicable Vendor policy.
Where a cancellation is approved, any refund will be handled in accordance with LocalFinda’s Refund and Dispute Resolution Policy and applicable law.
20. Refunds and Disputes
LocalFinda maintains a separate Refund and Dispute Resolution Policy governing complaints involving:
• Incorrect products.
• Damaged products.
• Missing items.
• Delivery problems.
• Defective products.
• Service-related complaints.
• Cancellations.
• Duplicate payments.
• Failed payments.
• Partial refunds.
• Other Transaction disputes.
The Refund and Dispute Resolution Policy forms part of these Terms.
A Customer’s submission of a complaint does not automatically guarantee a refund.
Depending on the circumstances, the resolution may include:
• Full refund.
• Partial refund.
• Replacement.
• Redelivery.
• Service correction or completion.
• Credit.
• Another appropriate resolution.
Nothing in LocalFinda’s policies is intended to remove rights that cannot legally be excluded under applicable law.
21. Customer Responsibilities
Customers agree to:
• Provide accurate account and delivery information.
• Review Listings before purchasing.
• Follow reasonable product and service instructions.
• Inspect products promptly after delivery.
• Report problems within applicable complaint periods.
• Provide truthful information during disputes.
• Provide reasonable evidence when requested.
• Treat Vendors, delivery personnel, LocalFinda staff, and other Users respectfully.
• Use LocalFinda only for lawful purposes.
Customers must not intentionally misuse products, services, delivery arrangements, refund processes, payment systems, or other Platform features.
22. Communications Between Users
LocalFinda may provide communication tools that allow Customers and Vendors to communicate.
Users must not use these tools to:
• Harass, threaten, or abuse another person.
• Send spam.
• Commit fraud.
• Promote illegal activities.
• Distribute malware or malicious links.
• Misrepresent their identity.
• Attempt to manipulate reviews or Transactions.
• Circumvent LocalFinda fees through prohibited off-platform arrangements.
LocalFinda may retain or review relevant communications where reasonably necessary for customer support, fraud prevention, safety, dispute resolution, legal compliance, or Platform operations, subject to the Privacy Policy and applicable law.
23. Off Platform Transactions and Circumvention
LocalFinda is designed to facilitate transactions between Customers and Vendors.
Users must not intentionally use LocalFinda to establish a commercial relationship and then circumvent applicable LocalFinda transaction, subscription, service, or other platform fees through arrangements designed specifically to avoid those fees.
This restriction does not prevent ordinary communications or legitimate arrangements necessary to fulfill a Transaction or conduct lawful business.
LocalFinda may take appropriate action where it reasonably determines that a User is deliberately abusing the Platform to circumvent applicable fees or transaction processes.
24. Reviews and Ratings
LocalFinda may allow Customers to submit reviews, ratings, photographs, videos, or other feedback regarding Vendors, products, or services.
Reviews must reflect genuine experiences.
Users must not:
• Submit fake reviews.
• Submit reviews for Transactions that did not occur.
• Manipulate ratings.
• Create multiple accounts to influence ratings.
• Offer or accept undisclosed compensation for reviews.
• Threaten another person to obtain or remove a review.
• Submit defamatory, abusive, discriminatory, unlawful, or unrelated content.
LocalFinda may moderate, remove, restrict, or decline to publish content that violates these Terms or applicable policy.
LocalFinda does not guarantee that all reviews are accurate or represent the views of LocalFinda.
Where a review or rating has been influenced by a disclosed commercial relationship or incentive, LocalFinda may require appropriate disclosure.
25. User Content and Intellectual Property
Users may submit content to LocalFinda, including:
• Photos.
• Videos.
• Reviews.
• Business descriptions.
• Product descriptions.
• Logos.
• Other promotional or informational materials.
You retain ownership of content you lawfully own.
By submitting content to LocalFinda, you grant LocalFinda a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, adapt, and publish that content as reasonably necessary to operate, promote, improve, and provide the Platform and related services.
You represent that you have the necessary rights to submit the content and that the content does not infringe the rights of another person.
LocalFinda may remove content where we reasonably believe it violates these Terms, applicable law, or the rights of another person.
26. LocalFinda Intellectual Property
The LocalFinda name, logo, branding, Platform, software, designs, interfaces, features, text, graphics, technology, and other materials created or owned by LocalFinda are protected by applicable intellectual property laws.
Except as expressly permitted by LocalFinda, Users may not:
• Copy or reproduce LocalFinda’s Platform or branding.
• Modify or create derivative works from LocalFinda technology.
• Reverse engineer the Platform.
• Scrape or systematically extract Platform data.
• Use LocalFinda branding without permission.
• Use LocalFinda content to create a competing service.
Use of LocalFinda does not transfer ownership of LocalFinda intellectual property to the User.
27. Prohibited Products, Services and Activities
LocalFinda may prohibit or restrict products, services, Vendors, Transactions, or activities that LocalFinda reasonably believes are:
• Illegal.
• Fraudulent.
• Counterfeit.
• Stolen.
• Unsafe.
• Misleading.
• Regulated and lacking required authorization.
• Inconsistent with applicable law.
• Harmful to Users or the public.
• Inconsistent with LocalFinda’s policies.
LocalFinda may remove prohibited Listings, suspend Transactions, restrict accounts, or take other appropriate action.
LocalFinda may maintain a separate Prohibited Products and Services Policy identifying categories that cannot be offered through the Platform.
28. Product Safety and Regulatory Compliance
Vendors are responsible for ensuring that products and services offered through LocalFinda comply with applicable laws, standards, safety requirements, licensing requirements, and regulatory obligations.
LocalFinda may investigate, restrict, suspend, or remove Listings where there is a reasonable concern regarding safety, legality, authenticity, licensing, or regulatory compliance.
Where appropriate, LocalFinda may cooperate with regulators, law enforcement agencies, payment providers, or other authorized parties.
29. Vendor Content and Business Rights
A Vendor granting LocalFinda permission to display its business name, logo, product images, service images, descriptions, or other business information represents that it has the right to provide that material for use on the Platform.
Vendors authorize LocalFinda to use such information to:
• Display Listings.
• Facilitate Transactions.
• Market LocalFinda and the Vendor’s Listings.
• Improve Platform functionality.
• Communicate with Customers.
• Provide other services reasonably connected with the Platform.
This permission does not transfer ownership of the Vendor’s intellectual property.
30. Privacy and Data Protection
LocalFinda collects and processes information in accordance with its Privacy Policy and applicable data protection laws.
Information may be processed as reasonably necessary to:
• Create and maintain accounts.
• Facilitate Transactions.
• Process payments.
• Communicate with Users.
• Provide customer support.
• Prevent fraud and abuse.
• Resolve disputes.
• Improve LocalFinda.
• Meet legal, regulatory, and security requirements.
By using LocalFinda, you acknowledge that your information may be processed as described in the Privacy Policy.
31. Third Party Services
LocalFinda may integrate with or rely on third-party services, including:
• Payment providers.
• Delivery providers.
• Mapping and location services.
• Communication providers.
• Identity verification services.
• Analytics providers.
• Hosting and technology providers.
Third-party services may be subject to their own terms and privacy policies.
LocalFinda is not responsible for the independent acts, omissions, policies, or failures of third-party providers except to the extent required by applicable law.
32. Platform Availability
LocalFinda will make reasonable efforts to keep the Platform available and functioning.
However, LocalFinda does not guarantee that the Platform will always be:
• Available.
• Uninterrupted.
• Error-free.
• Secure against every possible threat.
• Free from technical problems.
LocalFinda may temporarily suspend or restrict access for maintenance, security, upgrades, emergencies, regulatory requirements, or other operational reasons.
33. Fraud, Abuse and Security
LocalFinda may monitor Platform activity for purposes including:
• Fraud prevention.
• Payment security.
• Account security.
• Transaction integrity.
• Safety.
• Compliance.
• Prevention of abuse.
LocalFinda may restrict or suspend Transactions or accounts where we reasonably suspect fraud, abuse, unauthorized activity, manipulation, or other violations of these Terms.
Where necessary, LocalFinda may cooperate with payment providers, regulators, law enforcement agencies, or other authorized parties.
34. Account Suspension and Termination
LocalFinda may suspend, restrict, or terminate a User’s account where we reasonably believe that the User:
• Violated these Terms.
• Violated another LocalFinda policy.
• Engaged in fraud or abuse.
• Provided false information.
• Repeatedly violated refund or payment policies.
• Offered prohibited products or services.
• Created a safety or security risk.
• Failed required verification.
• Engaged in unlawful activity.
• Misused the Platform.
• Created significant risk to LocalFinda, another User, or a third party.
Where appropriate and legally permitted, LocalFinda may provide notice and an opportunity to address the issue.
Termination does not automatically eliminate obligations that arose before termination.
35. Funds Following Suspension or Termination
Where an account is suspended or terminated, LocalFinda may temporarily restrict pending Vendor funds where reasonably necessary to investigate disputes, chargebacks, fraud, refunds, or other outstanding obligations.
Once applicable matters are resolved, LocalFinda will determine the appropriate treatment of remaining funds subject to applicable law and the Vendor’s obligations to LocalFinda.
36. Disclaimers
To the maximum extent permitted by applicable law, LocalFinda does not guarantee:
• The quality, safety, legality, authenticity, or suitability of every product or service listed by a Vendor.
• That every Vendor will fulfill an order or service request.
• That a Vendor’s information is always accurate.
• That a product or service will meet a Customer’s personal expectations.
• That delivery will occur at a specific time unless expressly guaranteed.
• That the Platform will operate without interruption.
Customers should exercise reasonable judgment when selecting Vendors and products or services.
Nothing in these Terms excludes statutory rights or protections that cannot legally be excluded.
37. Limitation of Liability
To the maximum extent permitted by applicable law, LocalFinda will not be liable for indirect, incidental, special, consequential, exemplary, or similar losses arising from a User’s use of the Platform or from a Transaction involving an independent Vendor.
This may include losses arising from:
• Vendor conduct.
• Vendor products.
• Vendor services.
• Vendor representations.
• Delivery performed by independent providers.
• Third-party payment services.
• User-generated content.
• Loss of business opportunity.
• Loss of profits or revenue.
• Loss of data, where legally permissible.
Nothing in these Terms limits liability that cannot lawfully be limited or excluded under applicable law.
38. Indemnification
To the maximum extent permitted by applicable law, Vendors and other Users agree to indemnify and hold harmless LocalFinda, its affiliates, officers, directors, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:
• Their violation of these Terms.
• Their unlawful conduct.
• Their products or services.
• Their business operations.
• Their violation of another person’s rights.
• Their intellectual property infringement.
• Their fraud, negligence, or misconduct.
• Their violation of applicable law.
This provision does not apply to the extent that the claim results from LocalFinda’s own unlawful conduct or liability that cannot legally be transferred.
39. Force Majeure
LocalFinda will not be responsible for delays or failures caused by circumstances beyond its reasonable control, including:
• Natural disasters.
• Flooding.
• Severe weather.
• Civil unrest.
• Government restrictions.
• Road closures.
• Power failures.
• Telecommunications failures.
• Internet or network failures.
• Payment system failures.
• Cybersecurity incidents beyond reasonable control.
• Strikes or labor disruptions.
• Other events beyond reasonable control.
Where such circumstances occur, LocalFinda may take reasonable steps to minimize their effect on Users and Transactions.
40. Dispute Resolution
LocalFinda encourages Customers and Vendors to first attempt to resolve Transaction disputes through LocalFinda’s support and dispute resolution process.
A User should provide the information reasonably necessary for LocalFinda to investigate the matter.
Where appropriate, LocalFinda may facilitate communication between the parties and determine an appropriate platform resolution.
Nothing in this section prevents a User from exercising rights available under applicable law or pursuing a matter before an appropriate regulatory authority or court.
Any formal dispute involving LocalFinda will be handled in accordance with applicable Nigerian law and the jurisdiction of the appropriate Nigerian courts or other legally applicable dispute resolution forum.
41. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria, except where applicable law requires otherwise.
Nothing in these Terms is intended to prevent a consumer from exercising mandatory rights or remedies available under applicable law.
42. Regulatory and Legal Compliance
LocalFinda may cooperate with relevant regulators, government agencies, payment providers, law enforcement authorities, and other authorized bodies where required by law or reasonably necessary to protect Users, the Platform, or the public.
LocalFinda may disclose information where legally required or where disclosure is reasonably necessary for fraud prevention, security, dispute resolution, regulatory compliance, or enforcement of these Terms, subject to applicable law and the Privacy Policy.
43. Changes to These Terms
LocalFinda may update these Terms from time to time to reflect:
• Changes to the Platform.
• New products or services.
• Changes to payment or transaction processes.
• Changes to applicable law or regulation.
• Changes to business practices.
• Security or operational requirements.
When material changes are made, LocalFinda may provide notice through the Platform, email, account notification, or another appropriate method.
Your continued use of LocalFinda after the effective date of updated Terms constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
44. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
The invalid or unenforceable provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permissible.
45. No Waiver
A failure by LocalFinda to enforce any provision of these Terms does not constitute a waiver of our right to enforce that provision later.
46. Assignment
Users may not transfer or assign their rights or obligations under these Terms without LocalFinda’s prior written consent where such consent is required.
LocalFinda may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets, corporate reorganization, or similar transaction, subject to applicable law.
47. Entire Agreement
These Terms, together with the applicable LocalFinda policies and transaction-specific terms, constitute the agreement between you and LocalFinda regarding your use of the Platform, except where a separate written agreement applies.
Where a Vendor has entered into a separate Vendor Agreement with LocalFinda, that agreement may contain additional terms governing the Vendor’s relationship with LocalFinda.
48. Contact and Complaints
LocalFinda is committed to providing an accessible mechanism for Customers and Vendors to raise complaints and report problems.
Customers and Vendors may contact LocalFinda through the support channels made available on the Platform.
When submitting a complaint, users should provide sufficient information to allow LocalFinda to investigate, including where applicable:
• Account information.
• Order or Transaction ID.
• Vendor information.
• Description of the issue.
• Relevant dates.
• Payment information.
• Photos, videos, screenshots, or other supporting evidence.
LocalFinda will make reasonable efforts to review and respond to complaints in a timely manner.
49. Acknowledgment
By using LocalFinda, you acknowledge that:
• LocalFinda is a marketplace and technology platform.
• Vendors are generally responsible for the products and services they provide.
• Transactions may involve third-party payment and delivery providers.
• LocalFinda may investigate complaints and take action to protect the integrity of the Platform.
• Refunds, cancellations, disputes, and other Transaction issues are subject to the applicable LocalFinda policies and applicable law.
• You have had the opportunity to review these Terms and the other applicable LocalFinda policies before using the Platform.
50. Contact Information
Website: www.localfinda.com
Customer Support: support@localfinda.com
WhatsApp: +234 703 9899 692